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Monday 1st November 2004

Toshiba exchanges faulty laptop memory modules 1:04PM, Monday 1st November 2004

Toshiba has issued a warning about memory modules used in certain of its notebooks.

The company has revealed that the modules - under certain conditions and when used in combination with other components - potentially cause blue screens, intermittent PC lockups or undetected memory data corruption.

Toshiba claims, however, that the possibility of any of these events occurring is extremely low. It also points out that the components in question are not manufactured by Toshiba; they were supplied by third parties.

The 'Worldwide Third Party Component Exchange Program for Notebook PCs'

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covers machines such as the Tecra, Portege, Satellite and Dynabook notebooks. It will run until 30 April 2005 at no cost to customers affected by the issue.

A full list of potentially affected machines follows. Note, however, that the issue is not completely clear cut in that not all the machines carry the problematic components - Toshiba has prepared a utility for download that will analyse whether the particular components are present.

Tecra S1
Tecra 9100
Tecra M1
Tecra M2

Satellite 2400
Satellite 2405
Satellite 1110
Satellite 1115
Satellite Pro M10
Satellite Pro M15
Satellite Pro M30
Satellite M30
Satellite M35
Portege R100
Portege M200/M205

Dynabook T5
Dynabook E6
Dynabook V7
Dynabook Satellite M10

Dynabook SS S7
Dynabook SS 2100
Dynabook E7
Dynabook V8
Dynabook V9
Dynabook VX1
Dynabook SS M200

Alun Williams

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